Ensure that the Reading Pane is turned on by following this Microsoft article for Outlook for PC and this Microsoft article for Outlook for Mac. If you are using Outlook for PC or Outlook for Mac, the add-in will be grayed out if the Reading Pane is turned off or hidden. add the add-in in each inbox if you're using multiple inboxes.have the necessary permissions from your email administrators to use third party add-ins in your inbox.Check your Outlook version to ensure it is Click-to-run. Please note: Outlook installed from the Microsoft Store is not compatible with the HubSpot Sales Office 365 add-in. If you're having trouble installing the add-in, make sure you meet the following requirements: Please note: if you're using HubSpot Sales Outlook desktop add-in, check out this article instead. See Spell Check Workaround for a solution that works for some users.The information below helps with troubleshooting certain issues with the Office 365 add-in. Proofing tools like the spell & grammar checking, and thesaurus: Spell and grammar check as you type does not work but F7 and spell check on send will work. You can paste tables copied from other documents or use borders to create a table. ' will not create a numbered list automatically.Īutomatic formatting of tables: The Insert table button is disabled. See Set Stationery if you want to use a default stationery.Īutomatic formatting of bulleted and numbered lists: Bullets, numbering, and outlines are not automatically detected and applied. You can edit the registry if you want to use specific stationery as default. Themes: Themes are disabled and you can't set stationery (in File, Options, Mail, Signatures & Stationery) as the default for new messages.

For example, spell check as you type (with the red underlines on misspelled words) is not available but F7 and spell check on send will work. When only Outlook is installed (or its not installed as part of an Office suite) the following features will not work as expected. Insert Ribbon - Tables, Clip Art and Shapes, Word Art and related features, Equation editor.įeatures that are missing or won't work as expected Options Ribbon - Thesaurus (and Grammar checking features) Review Ribbon - Themes (and individual theme features) The grayed commands in these screenshots do not work when Outlook is not installed as part of a suite.

Outlook 2016 insert table greyed out